Requesting a Re-mark

If you are not happy with your result, you can apply for a review of your score(s) through a service called an Enquiry on Results (EOR).

During the review process:

• Test papers are re-marked by senior Examiners/Markers, who are not aware of the original marks awarded for each of the test section (Listening, Reading, Writing or Speaking).
• Your test centre is then notified of the re-mark result and if the mark has changed, they issue a new Test Report Form (TRF).

The request for a re-mark must be made within six weeks of the date shown on your TRF at your test centre. You may ask to re-mark the whole test or any sections of it (Listening, Reading, Writing or Speaking).

You must pay an enquiry fee, which is fully refunded if your band score changes. Contact your test centre for more information about fees.

Your result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for re-mark. If you have not received a response after 28 days, please contact your test centre.